Terms of Service

Last updated: 31 July 2026 · This agreement includes our End User License Agreement.

Zero tolerance. There is no tolerance for objectionable content or abusive behaviour on GetYourQueen. Post content that is sexually explicit, hateful, harassing, violent, fraudulent, or that involves anyone under 18, and your account is removed — usually within 24 hours of a report, without warning and without refund of anything.

1. Who can use GetYourQueen

You must be 18 or older. There are no exceptions and we verify your stated date of birth on our servers.
You must be legally able to enter into this agreement and not barred from using the service under applicable law.
You must never have been convicted of a felony, a sex offence, or a crime of violence, and must not be required to register as a sex offender with any authority.
One account per person. Accounts are personal and cannot be transferred or sold.

2. Your account

You sign in with your email address and a one-time code. Keep access to that mailbox secure — anyone who can read it can sign in as you. Tell us at support@getyourqueen.com if you think someone else has access to your account.

3. What you post

You keep ownership of your voice recording, your photos and your messages. By posting them you grant us a worldwide, non-exclusive, royalty-free licence to host, store, transcribe, reproduce and display that content solely to operate the service — showing your card to other users, captioning your voice, delivering your messages, and reviewing content against these terms. This licence ends when you delete the content or your account, except for copies we are required to keep for a safety investigation or by law.

We do not use your content for advertising. We do not sell it. We do not use it to train artificial intelligence models.

4. What is not allowed

The following will get your account removed:

Anyone under 18 — in your recording, in your photos, or using your account.
Nudity or sexually explicit content, in photos, voice or messages.
Harassment, threats, hate speech, or content attacking people for who they are.
Impersonation — using someone else's voice or photos, or pretending to be someone you are not.
Money — asking other users for money, gift cards, cryptocurrency, or investment. This is the single most common form of harm on dating apps and we treat it as fraud.
Commercial use — advertising, promoting an OnlyFans or similar, recruiting, or driving people to another platform.
Prostitution or trafficking, in any form.
Scraping, automation, reverse engineering, or any attempt to access data belonging to other users.
Sharing another user's photos, voice or messages outside the app without their consent.

5. Reporting and moderation

Every profile is reviewed before it goes live. Every report is reviewed by a person within 24 hours. You can report or block any user from their chat, and reporting automatically blocks them and deletes the conversation.

We may remove content, suspend or terminate an account when these terms are broken. If your account is suspended and you believe we are wrong, email support@getyourqueen.com — a person will review the decision.

6. The service is free

There is no subscription, no in-app purchase and no virtual currency. The service is paid for by advertising. We may change the format or frequency of advertising, and we may introduce optional paid features in future — if we do, we will say so clearly beforehand and nothing you have today will be taken away and sold back to you.

7. Meeting people

We do not run background checks or verify identity. We are not responsible for the conduct of any user, online or offline. Use your judgement, read our safety tips before meeting anyone, meet in public the first time, tell someone where you're going, and never send money to someone you met here.

8. Deleting your account

You can delete your account at any time from Settings → Delete my account, or from getyourqueen.com/delete-account without installing the app. Deletion is permanent and removes your profile, voice, photos, matches and messages. Reports concerning your account are retained, so that deleting an account cannot erase a safety record.

9. Disclaimers and liability

The service is provided “as is”, without warranty of any kind to the fullest extent permitted by law. We do not promise that you will meet anyone, that the service will be uninterrupted, or that content posted by other users is accurate.

To the fullest extent permitted by law, our total liability to you for any claim relating to the service is limited to one hundred US dollars (USD 100). Nothing in these terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep every right your local law gives you.

10. Governing law and disputes

These terms are governed by French law. If you are a consumer, you may bring proceedings in the courts of your place of residence, and you keep the protection of the mandatory consumer law of the state in which you live. Nothing here limits your right to contact your state attorney general or a consumer protection authority.

11. Apple and Google

This agreement is between you and SMARTNESS HOME, not with Apple or Google. Apple and Google have no obligation to provide support for the app. If the app fails to conform to any warranty, you may notify Apple, and Apple may refund your purchase price — which, the app being free, is zero. Apple and Google are third-party beneficiaries of this agreement and may enforce it against you.

12. Changes

We will notify you in the app before a material change takes effect. Continuing to use the service after that means you accept the new terms.

13. Contact

SMARTNESS HOME, 5 rue Agrippa d'Aubigné, 91090 Lisses, France — support@getyourqueen.com.